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Policies

Return Policy
If you are unhappy with your order you need to contact Baby’s Own Room within 7 days of receipt of purchase. Customers are responsible for the shipping cost to ship the products back to us. We do ask that the product is in new and original condition.

Damaged
Please contact us within 48 hours of receipt of purchase so we can request a replacement item.

Conditions
Refunds are given only for returned bedding that is unused, unwashed and in the original packaging. Items returned in any other condition will not be eligible for a refund.  No returns on items shipped outside the USA.    

Restocking Charges
• You must return the product in new and resalable condition with all original packaging that the product arrived.
• A 30% restocking charge will be applied to all returns.

If you have any questions or issues with the product please do not hesitate to contact us.

Privacy Policy
Information provided is used solely for the purpose of completing your order. Other than providing your shipping information to our manufacturers, your information is not shared to any outside third parties.

Email addresses are used only to communicate with you about your order. If you have signed up for our newsletter, you may receive emails about specials or new products. We may email you valuable coupons in the future if you have opted to receive our newsletter or emails.

One way you can check to see if a transaction is secure is to see if your browser address bar has "https://" at the beginning instead of "http://" The (s) tells you that you are on a secure webpage. Please note that you will only see the https:// once you proceed to the checkout process.

We collect information from you when you place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Any of the information we collect from you may be used to process transactions and send informational emails. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

We use cookies to help us remember and process the items in your shopping cart.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

By using our site, you consent to our websites privacy policy.